Privacy Policy
How Caprosoft collects, uses and protects the information you share through this website.
Last updated: October 12, 2026
1. Who we are
This website, caprosoft.com, is operated by Caprosoft (FZC), a digital agency based in Block B – B54-077, Sharjah Research Technology and Innovation Park (SRTIP), Sharjah, UAE. In this policy “Caprosoft”, “we” and “us” refer to us. For any privacy question, contact us at hello@caprosoft.com or +971 50 800 6248.
2. Information we collect
- Audit and contact requests: your name, email address, phone or WhatsApp number, website address, the service you are interested in and your message.
- Emails, calls and WhatsApp messages: the content of any message you send us directly and your contact details.
- Technical data: your IP address, browser type and the pages you visit, recorded in our hosting server logs for security and to keep the site working.
We do not ask for payment card details on this website, and we do not knowingly collect information from children.
3. How we use your information
- To answer your enquiry and prepare your free audit or a proposal.
- To deliver the services you hire us for, and to invoice them.
- To keep the website secure and prevent spam and misuse.
- To meet our legal, tax and accounting obligations.
We will not add you to a newsletter unless you ask us to, and you can opt out at any time.
4. Who we share it with
We do not sell your information. We share it only with the service providers we need to run our business (website hosting, email, Google Analytics and, when you message us there, WhatsApp/Meta), and with authorities when the law requires it.
5. Cookies
We use Google Analytics (through Google Site Kit) to understand how visitors use this website, for example which pages are visited and how people arrive. Google Analytics sets cookies and collects data such as your approximate location, device, browser and the pages you view. It does not give us your name or contact details. You can block these cookies in your browser settings or with the Google Analytics opt-out add-on. WordPress may also set strictly necessary cookies when you log in.
6. How long we keep it
We keep enquiries for up to 24 months, and client records for as long as the law requires. You can ask us to delete your enquiry at any time.
7. Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it, by writing to hello@caprosoft.com. We reply within 30 days.
8. Changes
We may update this policy. The latest version is always on this page.